You need to ensure that work teams understand and adhere to occupational health and safety principles, to avoid any harm to your workers or compromises of food quality.

You need to manage teams effectively, including leading, hiring, putting together, and organising teams, for a variety of activities.

You need to manage complaints and disciplinary actions in the workplace for a range of possible issues and conflicts.

You need to manage workers with special requirements, such as HIV/AIDS or disabilities, and be able to create a safe, equitable work environment for all workers, regardless of condition.

You need to communicate effectively with workers, management, consumers, and others, across a range of scenarios and contexts, about a range of matters.